Leader in Digital Product Management
About Me
I am a results-oriented product management leader with ten years of experience guiding large, high-performance teams to deliver on key business objectives. My expertise lies in building and scaling product organizations using Agile methodologies to reduce costs, enhance process compliance, and drive innovation.
With deep market and regulatory knowledge gained from nine years in specialized industries, I excel as a cross-functional strategist. I have a proven record of implementing collaborative processes that uncover new opportunity pools and facilitate vertical market growth. I am currently completing my STEM MBA with a focus in Innovation Management at North Carolina State University to further sharpen my leadership in technology and business strategy.
Professional Summary
Product Operations Leader – Scalable Systems & Cross-Functional Alignment
Agile Manager ▪ Cross-Functional Leader ▪ Artificial Intelligence (AI) Product Development
A strategic product management executive with a decade of experience leading high-performance teams of over 40 members delivering results to meet Key Performance Indicators (KPIs). Adept at building and scaling product organizations by implementing practical AI solutions and Agile methodologies to reduce costs, streamline workflows, and drive customer value. Currently enhancing a strong foundation in technology through an MBA with a focus in Innovation Management.
- Led cross-functional collaboration that reduced costs, improved compliance, and drove vertical growth.
- Served as a strategic partner, reducing drag and building scalable frameworks for rapid product execution.
- Directed Agile implementation, ensuring tangible results through defined two-week sprints.
- Executed Productization implementation through Project Management Organization (PMO) methodology.
Education and Credentials
North Carolina State University, Jenkins Graduate School of Management
Raleigh, NC | December 2025
Master of Business Administration (MBA), STEM MBA, Innovation Management
Texas Tech University
Lubbock, TX | December 2013
Bachelor of Science (BS), Biological Sciences
Bachelor of Business (BBA), International Business
Professional Development and Training
Project Management Institute (PMI) - Project Management Professional (PMP) Certification
Professional Experience
TEREX CORPORATION
October 2024 – Present
A global industrial manufacturer specializing in materials processing machinery, waste and recycling solutions, and equipment for the electric utility industry.
Director of Product Management
October 2024 – Present
Leader in product operations for a $52M ARR SaaS portfolio, leading a 60-member cross-functional organization including Technical Product Owners, SCRUM, Business Analysis, Product Management, and Annotation Services.
Key Achievements:
- Implemented strategic direction of Agentic AI systems for workflow automation optimizing existing support capacity to yield 120% increase in customer engagement while maintaining Net Promoter Scores (NPS).
- Established direction for unsupervised model generation to support continuous learning strategies for AI, growing and maintaining high model F-Score, and improving gross margins by 40% for video and image processing services.
- Built scalable systems by leveraging AI (CoPilot, Gemini) to streamline product requirement definitions and generate UAT scripts, contributing to a 90% reduction in product defects and operational drag.
DOVER CORPORATION
May 2014 – October 2024
A diversified global manufacturer that delivers services across five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions, and Climate & Sustainability Technologies.
Director of Product Management
March 2023 – October 2024
Directed product operations for a $36M ARR SaaS portfolio, leading a 40-member cross-functional organization including Technical Product Owners, SCRUM, Business Analysis, and Product Management.
Key Achievements:
- Led Software as a Service (SaaS) organization strategy generating $36M Annual Recurring Revenue (ARR) with 31% Earnings Before Interest and Taxes (EBIT).
- Developed productization strategies releasing seven products pivotal to capturing One Time Revenue (OTR) of $44M in 2024.
- Served as the foundation for the organization by defining and implementing repeatable Go-to-Market processes, improving cross-functional flow and increasing market penetration by 37%.
- Led rapid experimentation and process improvements that drove customer adoption, resulting in a 65% increase in successful product launches and expanding product portfolio by 116%.
Senior Product Manager
January 2022 – March 2023
Established standard operating procedures (SOP) for customer discovery (customer personas, empathy maps, JTBD).
Key Achievements:
- Improved accuracy of return on investment (ROI) on product cost structure within 10% margin of error by improving end-to-end effort evaluation process.
- Created data modeling product forecast analysis pricing strategy for 23% revenue improvements.
- Implemented price tier structure based on market size, reducing Special Pricing Requests (SPR) by 98%.
Product Manager
December 2019 – January 2022
Defined Operations Product portfolio and identified process opportunities for product stability and cost mitigation.
Key Achievements:
- Implemented standardization on Terms and Agreement (T&A) for product services, removing revenue loss risk for cellular overage services capturing $2.5M ARR.
- Established Service Level Agreement processes maintaining a 99.9% system uptime.
Project Manager
July 2017 – December 2019
Managed 15 key customer accounts delivering strategic projects that optimized value realization for account expansion.
Key Achievements:
- Standardized workflows in JIRA/Confluence, which improved defect-free deployments by 75%.
- Isolated slack utilization by optimizing planning processes, improving on time delivery by 30%.
- Established standard pricing with minimum agreed year-over-year increases of 5% inflation loss protection.
- Reduced quote generation time by 50%, standardizing order process, through specification consistency.
Business Analyst
May 2016 – July 2017
Aligned and translated stakeholder business needs to technical requirements ensuring high-value solution delivery.
Key Achievements:
- Executed template and process standardizations, improving requirements analysis and business sign-off.
- Collaborated with Waterfall project managers to deliver requirements with over 98% acceptance.
Key Professional Initiatives
Highlights of my strategic impact on revenue, process, and product.
SaaS Strategy & Productization
Led SaaS organization strategy to generate $36M ARR. Spearheaded the release of seven pivotal products, capturing $44M in OTR for 2024.
Process Improvement & QA
Implemented new SOPs for UAT and CI/CD, which reduced product defects by 90% and increased successful product launches by 65%.
Value-Based Pricing Strategy
Developed a product forecast methodology that informed a new pricing strategy, improving revenue by 23% and reducing special pricing requests by 98%.
Market Penetration Growth
Directed go-to-market process improvements that successfully improved market penetration for non-governmental business to 37%.
Contract & Revenue Capture
Standardized product service contracts, migrating from MSAs to T&As to eliminate revenue loss risk and capture $2.5M in new ARR.
PMO & Deployment Efficiency
Established a PMO utilizing PMI standards and integrated Agile/Waterfall methodologies to improve defect-free deployments by 75%.
Technical & Tooling Proficiency
The tools and technologies I use to drive product success.
Get In Touch
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Work Samples
Examples of my work and projects.
Work samples will be displayed here. This section can showcase projects, case studies, or portfolio items.